Belonging to a group such as Veolia Water, our teams have a unique experience and expertise both in engineering and operations and maintenance.

Therefore, we can provide expertise in metering, billing, reduction of non revenue water, SCADA and GIS systems, operation and maintenance procedures, etc. in order to provide a comprehensive technical assistance to water authorities or to any entity managing water and wastewater infrastructures.

In particular, we can provide a support in customer management, which is an essential part of the management of any water and wastewater service.

The objectives leading to an improvement in customer management can be categorized as follows: reduction of commercial losses, reduction of unpaid bills, reduction of costs related to customer management, and customer relations. To achieve these objectives, we have developped an expertise in metering, water demand, information systems and commercial management processes.

1. Gabon - Technical assistance to SEEG for water and electricity projects

Assistance to the "Société d'Eau et d'Energie du Gabon" for the revision of master plans, preliminary and detailed design studies, and preparation of bidding documents for the implementation works.

Gabon - Technical assistance to SEEG in hydrology, hydrogeology and environmental expertise

Seureca is providing assistance and support in the fields of environmental studies, hydrology and hydrogeology, including design, site supervision, and training.

2. India - Improvements in the management of the Calcutta water distribution system

Seureca services covered a 100 km2 area with a population exceding 4 million and consisted of :

• Improve the capacity of Calcutta Municipal Corporation to monitor and operate the system, comprising essentially of full mapping of all zone and reserve pipelines and installing flow and pressure monitoring points
• Install meters for the largest 100 consumers in order to increase badly needed revenue
• In a pilot area, to conduct more detailed investigations and to implement rehabilitation and leakage control measures, thus increasing system performance and revenue collection, and demonstrating procedures that may be applied progressively on a system wide basis.

3. Armenia - Technical assistance to Yerevan Djur Lease Contract start up

A full audit has been conducted on the water supply and sewage systems with a view to improve the productivity of the water supply and sewage treatment.

The approach consisted in providing support to the Lessee in its renewal and enhancement program policy.

A full summary of optimised proposals has been produced taking limited financial resources into account.

4. Palestine - Bulk water production improvement in the West Bank

Seureca provided a technical, legal, institutional and managerial assistance to the Palestinian Water Authority in the following areas:

• Institutional and legal services, in the view to transforming the WBWD into a National Water Utility,
• Capacity building of WBWD including training,
• Operation and maintenance of the bulk water supply facilities presently operated by the WBWD,
• Management of the Emergency Investment Fund.

5. Kingdom of Saudi Arabia - Full audit of water and wastewater services of Riyadh

Seureca is currently carrying out a thorough institutional and technical audit of the situation of the Riyadh water company, which covers the following specific subjects:

• water services
• wastewater services
• water demand
• institutional services
• regulatory servics
• training
• performance indicators

It is assessing the existing master plans including the water demand forecast, and will propose a capital investment plan, as well as capacity building and training plans.

6. Italy - Assistance to the Acqualatina concession

ACQUALATINA (a Veolia Water concession) is in charge of the water and waste water management of the ATO n°4 of the Lazio region. This cover an area of approximately 150 km x 30 km, with about 35 towns, the largest one being Latina. Total population is 600,000.

The project included the assessment of the sewerage plants, ground water resource investigations, measuring campaigns on water and waste water networks, modelling, water demand study, definition of the required investments and costing.